Shipping policy

Processing Times

Orders are processed within 2–5 business days after payment confirmation.

Orders are not processed on:

• Weekends
• South African public holidays

Delivery Times

Estimated delivery times:

• Main cities & urban areas: 2–5 business days
• Outlying areas: 4–7 business days

Please note that delivery delays may occur during promotions, launches, or peak periods.

Shipping Fees

Shipping costs are calculated at checkout based on your delivery location.

We may occasionally offer:

• Free shipping promotions
• Discounted delivery campaigns

Order Tracking

Once your order has been shipped, you will receive a tracking number via email or WhatsApp/ dm.

Incorrect Address

Customers are responsible for ensuring that all delivery details are correct before checkout.

Saint Etho Kids will not be held responsible for parcels delivered to incorrectly supplied addresses.

Lost or Delayed Parcels

While we work with trusted courier partners, delivery delays may occasionally happen.

If your parcel appears delayed or lost, please contact us at:
shopsaintetho@gmail.com